CTI Data Connector Office Edition 1.0

The CTI Data Connector Office Edition, developed by Mirage Computer Systems GmbH, is a powerful software application designed to enhance communication efficiency in offices. This innovative tool seamlessly integrates computer telephony integration (CTI) into Microsoft Outlook, enabling users to manage calls directly from their desktop.

One of the key features of CTI Data Connector Office Edition is its ability to display caller information on the user's screen when a call comes in. This feature eliminates the need for manual call logging and enables users to access relevant information quickly and easily. Additionally, the software allows users to make calls directly from Microsoft Outlook with just a click, streamlining the calling process.

Another notable feature of this software is its integration with popular CRM systems such as Salesforce, Microsoft Dynamics, and SugarCRM. This integration enables users to synchronize call data with their CRM system, ensuring that all communications are accurately recorded and easily accessible.

CTI Data Connector Office Edition also offers advanced call control features, allowing users to transfer calls, put calls on hold, and set up conference calls directly from their computer. This not only saves time but also reduces the risk of errors associated with manual call handling.

Furthermore, the software provides detailed call reports and analytics, giving users valuable insights into call patterns, duration, and outcomes. This data can help businesses optimize their communication strategies and improve overall productivity.

The CTI Data Connector Office Edition by Mirage Computer Systems GmbH is a comprehensive CTI solution that enhances communication workflows in offices. With its seamless integration with Microsoft Outlook, CRM systems, and advanced call control features, this software is a valuable asset for any business looking to improve efficiency and customer service.